Does Brexit mean CXit?

2020/21 will remain memorable for the disruption caused by COVID-19 and most probably Brexit. Contact centres have already been tested in terms of a frenzied pivot to homeworking and coping with significant fluctuations in customer demand. Digital f…

Top 10 Legacy IGA Challenges

Many businesses still rely on manual or homegrown processes to manage identity and access for the enterprise. Everyone looked IGA as a back-office processes, investing millions of $$ in support. This scenario is changing dramatically, and with the e…

Become the NETFLIX of Banking in 60 days

Transform your digital banking: Unified Experience across silos Single customer view Supported by the power of Temenos SaaS technology Compete on equal terms with Challenger banks Engage prospects and customers from acquisition, through o…