Is your enterprise giving its contact center agents and service teams the tools they need to delight your customers? What if those agents and teams could take advantage of automation and AI-driven tools that helped them access all the data and expertis…
Tech companies big and small are turning their attention toward designing a more efficient, environmentally friendly, and sustainable data center —one that meets their business needs while better protecting the future of the planet. In this re…
Zero trust spread quickly and now reigns as the most critical integration organizations commit to when avoiding ransomware, DDoS attacks, and phishing/whaling attempts. Recent studies find zero trust frameworks are the fastest-growing segment of netwo…
Zero trust spread quickly and now reigns as the most critical integration organizations commit to when avoiding ransomware, DDoS attacks, and phishing/whaling attempts. Recent studies find zero trust frameworks are the fastest-growing segment of netwo…
Tech companies big and small are turning their attention toward designing a more efficient, environmentally friendly, and sustainable data center —one that meets their business needs while better protecting the future of the planet. In this re…
Our survey of 341 data center and IT professionals measured compensation, training, job satisfaction, diversity, and the effect of Covid-19 on jobs. It yielded some surprising results – as well as insights into what IT pros need to do their job b…
Find the best ERP system for your organization: Find out how each product supports the criteria that matters most to your company Time saving list of key requirements criteria to use in your solution comparison Recommendations and pricing for…
Corporate mobile endpoints, both owned and operating under bring-your-own-device (BYOD) policies, are high-value targets for cybercriminal groups. Mobile devices can access the same company data as a company laptop but generally have significantly less…
This eBook covers: The dynamic nature of Slack data How user roles, permissions, and subscription plans influence your data management capabilities Effective data retention strategies for optimal control Steps to formulate a successful Slac…
Organizations are drowning in an “avalanche” of data, with enterprise data volumes, on average, doubling every two years. Hundreds of data sources, diverse enterprise cloud applications and dynamic sharing is a huge risk for legal …
