The Cost of Delay: The Impact of Delays in Decision-Making About Technology for Wholesale Distributors

Mid-sized businesses have to balance many priorities competing for their attention … and their working capital. This is especially challenging when their business is growing. When push comes to shove, it is not uncommon for them to postpone investment of many kinds, especially IT. In particular, moving onto a new ERP platform can look daunting. The investment and risks involved often dominate the thinking and decision process—rather than the benefits and returns. However, they are missing the opportunity for transformation, using modern technology to dramatically increase speed while reducing errors, creating much better visibility into their business, and leapfrogging the competition in performance and new service offerings to customers.

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