by Knowledge Hub Media /
Comments Off on Four Steps to Make Customers Love Your Contact Center
In a survey conducted by Accenture, 66% of people said they quit doing business with a company because of a negative experience. Customer service is a key competitive differentiator....
by Knowledge Hub Media /
Comments Off on Transform Salesforce into a Complete Contact Center Solution
Many companies are moving to a cloud-hosted customer relationship management (CRM) system and the Salesforce Sales and Service Clouds are emerging as the clear leaders....
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