Students today expect an always-on, wireless world. As competition among higher education institutions increases, colleges and universities must not only respond to these...
New IT innovations are boosting operational efficiencies and improving the college experience for everyone involved. Keeping up with technology changes is essential, as colleges...
Unlike traditional business employees who typically work seated at desks, your hotel staff is constantly on foot throughout the property: meeting guest needs, taking care...
H&B Hospitality Management, a private holding company, owns and manages a mix of Hilton hotel properties in Charlotte, North Carolina. To stay ahead in the highly competitive...
In the age of the connected guest, expectations for hotel stays have changed. It isn’t just about a comfortable bed and a plush pillow, guests want to plug in and get connected...
WiFi is now the top influencing factor when guests are making a hotel booking decision. It’s the most commonly used hotel feature, and the most common source of guest discontent....
Patient experience matters more than ever in the current healthcare environment. As industries like retail, banking and transportation have embraced a consumer-centered focus,...
Novant Health is an integrated network of 580 physician clinics, outpatient facilities, and hospitals and over 28,000 employees that strives to deliver a seamless and convenient...