O’Reilly Report: The Evolution of Conversational AI
Written by IBM’s conversational AI experts, this report demonstrates the market opportunity for conversational AI and outlines the use cases that will enhance your...
Reduce costs with AI for customer service in Banking, while meeting security and privacy regulations.
Did you know 44% of customers specifically seek assistance from a chatbot when making routine transfers? In response, banks are rapidly adopting AI, but there are privacy...
Seamless Customer Engagement and Service on an Insurance Platform
Customers today expect quick answers and unique services. This demo shows how email automation, billing chatbots and a weather alert system offered seamlessly in a platform...
HFS Top 10 Cognitive Assistant Service Providers
HfS published the Top 10 Cognitive Assistant Service Provider report that explores the emerging conversational service provider ecosystem across key areas including execution...
Empower the Digital Workplace with Enterprise Chatbots
Employees no longer want to use traditional web-based forms to request a service and expect seamless omni-channel experiences. As artificial intelligence (AI) and automation...
Expert Assist: An AI solution for selling insurance
To drive revenue, delight customers and contain costs, insurance sales teams need better access to the right data at the right time, not more hurdles.
That’s why the...