Hybrid cloud strategy checklist
Private, public, and hybrid cloud computing are gaining popularity as companies seek efficient, cost-effective technology and compute solutions that address their needs in...
Gartner Report: Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares...
Nucleus Research: Genesys PureCloud Makes Omnichannel Accessible
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it....
Gartner: When IT Leaders Should Select Private Over Public Cloud Services
With many enterprises implementing a hybrid cloud environment to move applications to cloud, IT organizations must establish a decision-making framework for evaluating, deploying,...
Gartner: Set the Stage for Successful DevOps with Combined IaaS and PaaS for Continuous Delivery
To achieve the full benefits from private cloud deployments for rapid infrastructure provisioning, I&O leaders should look beyond infrastructure to provide enhanced services...
451 Research: The Transformative Impact of the Cloud
This 451 Research report delves into the transformative impact of Cloud 2.0 and provides key findings and recommendations for enterprises undergoing the transition to a multi-cloud,...
