Now more than ever, defining and optimizing your company’s customer service approach is of upmost importance. Statistics show that better service equates to better retention...
Live Date: July 20, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT
Today, the insurance industry is under significant pressure to modernize. Customer expectations are rising and more...
Customer relationship management (CRM) systems have primarily been utilized as databases for managing customer records. But to engage today’s communications and media...
Customer relationship management (CRM) systems have primarily been utilized as databases for managing customer records. But to engage today’s communications and media...
Customer relationship management (CRM) systems have primarily been utilized as databases for managing customer records. But to engage today’s communications and media...
Customer relationship management (CRM) systems have primarily been utilized as databases for managing customer records. But to engage today’s communications and media...
As the Internet of Things fuses the physical and digital worlds, banks and insurers will be challenged to leverage the possibilities of this new hyper-connected world. A...
As the Internet of Things fuses the physical and digital worlds, banks and insurers will be challenged to leverage the possibilities of this new hyper-connected world. A...
In a world where customers have a multitude of options for almost any purchase, the demand to know and effectively engage customers has never been greater. However, efforts...
In a world where customers have a multitude of options for almost any purchase, the demand to know and effectively engage customers has never been greater. However, efforts...
