Are you using artificial intelligence (AI), but not sure how to apply it for real bottom-line impact? Join IDG, IBM, and Forrester Research as we explore the topic of AI-enabled...
Ease, effectiveness, and emotion drive great customer service, but top line growth requires professionals to keep an eye out on trends for truly determining improvements...
This Forrester Research report examines the current state of popular cloud platforms, including AWS, Azure and Openstack. It also reviews some of the organizations working...
We know many enterprise networking teams still struggle to shift away from their incumbent network infrastructure, even if it’s the right decision for the company....
We know many enterprise networking teams still struggle to shift away from their incumbent network infrastructure, even if it’s the right decision for the company....
Business intelligence needs to be treated as a core capability of a business. Without that, business users may not get what they need from BI – due to insufficient,...
Web content management (WCM) isn’t new. But customer demands and expectations are changing. That’s why finding the right WCM solution that supports delivering better...
