최고의 고객 인사이트가 최고의 고객 경험을 만들어 냅니다.
고객이 기대하는 경험을 제공하려면 기존의 분석을 넘어, 디지털 인텔리전스가...
In this highly valued report, you’ll learn the results of “The Forrester Wave™: Hybrid Integration For Enterprises, Q4 2016” extensive research of the...
Forrester’s in-depth survey of IT and business managers captures key insights about Big Data strategies including the benefits of workload automation for accelerating data...
Apex™: too much code for low-code?
If your organization relies on Salesforce for CRM or as a development platform, Apex code can present challenges that may hinder the...
Today, there is more pressure than ever for businesses to be on and always available. The enterprise ecosystem has expanded to include customers, employees, partners, and...
Business continuity and disaster recover (BCDR) plans ensure a company’s ability to continue business uninterrupted and survive unforeseen disruptions. Read this commissioned...
En mayo de 2016, BMC encargó a Forrester Consulting la realización de un estudio para determinar cómo se utilizan las herramientas de scripts y programación de tareas...
Use Four Advocate Marketing Personalities To Set Your Advocacy Strategy And Deliver Positive Outcomes
Advocate marketing programs are top of mind for B2B Marketers looking...
The customer is king. That’s a given. Smart companies are adopting end-to-end technology solutions to propel their growth and ensure their sustainability. Forrester’s...
Read this complimentary copy of The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q4 2016, and find out why Marketo was named a leader based on the strength...