Did you know that 73% of the global population uses smartphones and sends more than 16 billion texts each day?
Mobility is now ubiquitous and this explosive shift has more...
What is clear is that IoT is a disruptive force, one that will change business models, technology investments, consumer experiences and everyday life. And while we’ve been...
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identity was key to making this work they leveraged...
The opinions of peers have always held sway over our purchasing decisions. In previous generations, we would gather in marketplaces, congregating around busy stalls to exchange...
Looking at collective BoldChat customer data, the 3rd edition of the Live Chat Performance Benchmarks report highlights statistics related to live chat usage, including new...