In today’s ever evolving business world, network and data security are no longer just the responsibility of IT. Every employee – within every department – plays a pivotal...
“Customer experience (CX)” has become a catchall for many technologies, solutions, and concepts. In the scramble to jump on the CX bandwagon, many businesses have lost...
Today’s informed customer has changed the game for sales, adding complexity and pressure to the business. Sales teams must play harder, deliver more, engage customers earlier,...
In the last ten years, digital commerce has changed. Mobile exploded. Technology evolved. Innovative organizations created extraordinary digital commerce experiences, which...
Digital commerce platforms support relationships between sellers and buyers, who may be consumers (B2C) or other business buyers (B2B). Digital commerce platform choice has...
We live in a fast-paced society where timing is everything. Most customers measure good service by how service providers value their time. If your business doesn’t consistently...
In recent years, the vast majority of business leaders say they want to differentiate based on great customer experiences. But marketing and sales organizations have lagged...
Configure, price, and quote (CPQ) application suites enable sales organizations to automate and optimize the creation of quotes and capture of orders. CPQ is part of the...
Stai cercando di capire come altre aziende sfruttano il Cloud nel mondo Analytics?
In questa idagine effettuata su 730 professionisti del mondo IT si analizzano le modalità...
Tutto ciò che facciamo genera dati. Questo crea nuove opportunità.
Questo ebook raccoglie casi di successo reali per capire come altre aziende stanno sfruttando queste...
