Achieving Personalized Contact Center Experiences
Personalization is changing the retail landscape. But how can this powerful tool be realized in customer service?
In the past, contact centers have used a one-size-fits-all...
Marketing Analytics: How to Send Cold Email the Right Way (Based on Real Statistics)
Have you used cold email to reach out to a potential buyer or prospect? It can be difficult making cold emailing an effective means to generating business leads. But with...
Path to Personalization
Do you know when to approach your customers? What about—and maybe even more importantly—when not to?
To help you find the right way, we created a guide: “Path to Personalization:...
The Trends in Personalization report
A study of businesses’ ability to offer tailored omnichannel experiences.
We asked more than 350 C-Suite executives and marketing leaders for their views on personalization....
Exceeding Customer Expectations
Watch our on-demand webinar featuring Nosto’s Head of Customer Success, Jan Soerensen.
Customer expectations are consistently rising and a personalized eCommerce experience...
