The decision to invest in new technology should never be taken lightly. From calculating ROI to anticipating and negotiating contracts and changes in infrastructure, there...
Real-time virtualization is not about bypassing the PSTN—it’s about improving customer interactions. We can adjust processes without being intrusive. Virtualization has...
The concept of working from home is becoming increasingly popular, but it can’t be done effectively without unified communications to tie together otherwise disparate tools.
Key...
Simply picking a service provider isn’t good enough. You need to be sure that they will provide solutions that address your needs—in the interest of your business processes,...
How well connected are you? That’s the challenge in today’s mobile, virtual business landscape as companies strive for consistent communications between the...
Unified communications (UC) is at a tipping point today, thanks to the game-changing trends of mobile apps and cloud computing. Until recently, companies that deployed...
Choosing the right phone system for your business is key to maintaining excellent client relationships. If customers find it difficult to contact you, you will probably lose...
In today’s economy, it should come as no surprise that businesses are looking to downsize and cut spending in any way that they can. Believe it or not, one such expense...