How to Keep Customers Engaged
The internet is filled with a myriad of definitions for customer engagement. But to break it down in simple terms: customer engagement is the interaction between a business...
10 Award-Winning Customer Engagement & Advocate Marketing Success Stories
Learn how 10 forward-thinking companies—including Oracle, BMC, Ceridian and Pearson—are leveraging advocate marketing programs to fuel growth and word-of-mouth in this...
Forrester Whitepaper – How Customer Feedback Builds Your Brand
Today’s perpetually connected consumers have taken control of the marketers’ message. They decide where, when, and how they want to engage with brands. They widely share...
