Cost Savings And Business Benefits Enabled by IBM Connections: A Forrester Total Economic Impact Study

IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential Return on Investment (ROI) organizations may realize by deploying IBM Connections. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of implementing the IBM Connections social collaboration platform within their organizations to improve internal processes to engage, empower, and inspire both employees and customers and unlock new opportunities.

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