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Telecom

Research / Telecom / White Papers

7 Steps to a Risk-Free Migration

Discover the 7 steps to a risk-free cloud migration and make the most of cloud PBX technology with ease. This whitepaper provides a detailed roadmap to help you transition seamlessly …

Research / Telecom / White Papers

CISO Guide to Cloud Communications Security

Learn how to protect sensitive data, ensure compliance, and manage risks in the cloud with the CISO guide to cloud communications security. Discover essential strategies and best practices to safeguard …

Research / Telecom / White Papers

Responsible AI, Governance, and Trust in Workplace Communications

Discover how to use generative AI effectively while maintaining trust, transparency, and compliance in your organization. This white paper provides actionable strategies for adopting responsible AI frameworks, reducing risks, and …

Research / Telecom / White Papers

2025 Trends in Cloud Communications: The CIO Guide

Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that …

Research / Telecom / White Papers

The State of AI in Business Communications

Discover how AI is transforming business communications with insights from RingCentral’s exclusive report, “The State of AI in Business Communications.” Stay ahead of the curve by understanding how AI is …

Research / Telecom / White Papers

Contact Center Disaster Recovery and Business Continuity

Communication is often considered the lifeblood of business. However, many business functions can continue without phones. This is not the case with a contact. If a disaster takes down the …

Research / Telecom / White Papers

Next-Gen Cloud Contact Center for dummies

Consumers expect outstanding on-demand service from the organizations they do business with, using the channels they prefer (including voice, video, text, and chatbots), with agents that are professional, knowledgeable, and …

Research / Telecom / White Papers

Future Proof Your Workplace

The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are …

Research / Telecom / White Papers

Telephony for Microsoft Teams: What to look for

Got Microsoft Teams, but not sure how telephony fits in? No matter your business size, RingCentral is the perfect match to boost your Teams setup for a feature-rich PBX experience. …

Research / Telecom / White Papers

Evaluating Enterprise Telephony for Microsoft Teams

Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 115 million as of November 2020—a result of the COVID-19 pandemic and …

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