The Fundamental Guide to the Contact Center RFP
Planning for 2019 already? You’re in good company. Contracting a new contact center outsourcer may be one of the most impactful decisions you make all year (no pressure,...
Great TEXTpectations: The Text Messaging Playbook for Sellers
Heightened buyer expectations for a fast, frictionless, and more digital sales process are putting significant pressure on sellers to be responsive in near real-time. However,...
The 2018 Applicant Tracking Software Selection Kit
The applicant tracking software selection kit brings together the latest market research, key aspects to software pricing and best practices when searching for a software...
Project Management for Creative Agencies Buyer Guide 2018
This concise data-driven report covers the Creative Agency Project Management software landscape, as of August 2018 The 18-page report includes: Market Overview ...
Compare 2018 Family Practice EMR Software System Pricing Guide
With the multitude of family practice EMR software solutions available, selecting the right system for your organization can be challenging. For example, how do you decide...
The 2018 Electronic Medical Records Software Selection Kit
The electronic medical records software selection kit brings together the latest market research, key aspects to software pricing and best practices when searching for a software...
The 2018 Recruiting Software Selection Kit
The recruiting software selection kit brings together the latest market research, key aspects to software pricing and best practices when searching for a software system....
Voice of Customer Programs in a ROI World
ROI equation: happier customers = increased profitability. It’s clear that for a VoC program to provide measurable return on investment (ROI), it takes much more...
Voice of the Customer: Ways to Win Executive Buy-in
The digital landscape continues to tilt in favor of the customer. Report after report proves businesses with a comprehensive Voice of Customer (VoC) strategy will outperform...
Improve Your Competitive Playbook with Sales Enablement
Tuesday, August 21 at 11am PT/ 2pm ET/ 8pm CET Every organization in the world has competition; it’s what drives us to work harder, day in and day out. The best way...