Driving The Ultimate Customer Experience With Predictive Marketing & Personalization

Many B2B marketers have heard the term “predictive analytics,” but when asked to describe how this is used to improve their marketing efforts, very few have an answer.  Or, they only think of it as applied to predictive lead scoring built with black box algorithms, leaving them with an arbitrary number that’s meant to reflect how valuable a lead is, but with no explanation as to how it was derived.

Savvy marketers understand that the data and insights that predictive analytics uncover can be used to not only drive the discovery of the most likely buyers, but also be used to create effective, relevant customer experiences.

The result is greater engagement with prospects and customers by offering the right messages to the right audiences in real time.

In this webinar replay, we explain:

  • Why it’s critical to know your ideal customer profile, aka your CustomerDNATM
  • How to identify key customer attributes to create targeted customer experiences
  • How to develop and launch a data-driven personalization strategy in less than 30 days

Check out this highly applicable session presented by Mintigo and Get Smart Content on how predictive marketing and web personalization can power your customer experience marketing strategy.

About The Speakers:

Tony Yang, Director of Demand Generation at Mintigo

Tony is the Director of Demand Generation at Mintigo. As a data-driven marketer with deep experience in the B2B, SaaS, and enterprise 2.0 space, Tony’s career includes marketing leadership roles at several early stage SaaS startups as well as at large enterprises such as IBM. Tony holds an MBA from the Marshall School of Business at University of Southern California, a Masters in Information Systems Management from Keller Graduate School of Management, and BA degrees in both Economics and Chinese Studies from the University of California, San Diego. He is fluent in both English and Chinese.  His interests include all things related to inbound marketing, growth hacking, and USC Trojans Football.

Ashley Chavez, Director of Marketing at Get Smart Content

Ashley is the Director of Marketing at Get Smart Content, where she leads the strategy and execution of demand generation and product marketing. She joins the team with more than 8 years of hands-on experience in managing digital marketing and revenue-generating campaigns for industry-leading B2B and B2C organizations. Before joining Get Smart Content, Ashley oversaw marketing operations and demand generation at Revinate, where she managed efforts that made up more than 40% of monthly revenue contribution. Ashley received her BS in Marketing and Database Management at CSU Monterey Bay.



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