The customer journey is what every single one of your customers and clients experiences when they interact with your business. Creating a consistent, positive experience is what sets great businesses apart. Too many businesses end their experience at the sale, when in reality they should be focusing on recommendations and referrals. With this eBook, you will learn:
You are always looking to improve how your business takes care of your customers to earn repeat business and referrals, but how do you do that? Begin by thinking about the customer journey, and try to improve every step along the way. With this free eBook you will also receive weekly marketing news, tips, and advice you can use courtesy of Duct Tape Marketing. Request Free! |