As the on-premises PBX market undergoes some near-term upheaval– Avaya in Chapter 11 bankruptcy and Mitel acquiring the Unify assets from Atos, understanding your maintenance and support options is critical.

As business move voice and UC solutions to cloud calling, there continues to be a need to maintain legacy PBX solutions on-premises during the migration to unify their solutions over time. This transition requires businesses to plan for supporting dual systems for a period of time to ensure continuity of service.

This webinar will dive into

• What Avaya customers should be evaluating in relation to PBX maintenance and support
• Best practices for hybrid voice connections: enabling PSTN connectivity between PBX system and Microsoft Teams Phone
• In depth case study: multinational utilizing an Avaya PBX in 70 locations across 45 countries utilizing third-party support with migration plans to the cloud
• Key security consideration