Discover how a user-driven, no-code solution enables you to combine the bi-directional and conversational nature of SMS with the rich data and intelligence of SAS CI to:

• Trigger the conversation based on customer context
• Reach high levels of engagement:
  • 90% Open rate
  • 45% Response rate
• Easily personalize messages, send MMS, or enable real-time fulfillment

Improve customer retention, communication, and overall experience by embedding SMS in your omnichannel customer journeys with SAS CI.