The Claims Experience Optimization Playbook

When a policyholder files a claim, it’s a make-or-break moment. Many consumers say if they are unhappy with the process, they’re going to start shopping for a new carrier. One challenge with any property claim is they can be manually intensive since automation can only go so far. In today’s market it’s key for forward-thinking organizations to modernize their workflows to deliver better outcomes for policyholders.

Download this eBook now for insights on how you can reduce delays for customers and keep pace with the industry’s digital transformation. You will learn six ways to use aerial imagery, including: 

  • How to proactively update PIFs to avoid surprises
  • Ways to stay efficient following a natural catastrophe
  • Tactics to speed up response for policyholders

As the pandemic and rise of natural catastrophes continue to impact insurance, ensure you're equipped with the data required to respond quickly to policyholders.



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