3 Strategies IT Pros Use to Reduce Healthcare System Outages

IT is the current that keeps a healthcare organization humming. But system outages are all too common, disrupting not only business operations but patient care—the very mission of the organization. 
In a recent survey of healthcare IT professionals by ServiceNow and Healthcare Dive’s studioID, 64% reported difficulty managing system degradations and outages in the last two years; 60% had trouble identifying where the problem was during a service issue; and 54% said diagnosing the root cause of the problem was the primary remediation challenge.

Download the playbook to learn strategies for reducing outages by:

  • Using a single platform to monitor and manage your network
  • Applying predictive intelligence to identify and fix problems
  • Selecting a system with a real-time view of network availability and other key metrics


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