In this crazy digital world when we're all glued to our phones, giving someone your ear—and your undivided attention—is much harder than it should be. So how can you work on becoming a better listener?

Career Contessa rounded up the latest research and advice to give a concise 5-step guide to actively listening. It's going to help you be a better coworker, manager, even a better friend. You can snag the printable cheat sheet right here.