A CIO’s Guide to the Unified Digital Workplace

What exactly is the “digital workplace?”

Gartner describes the digital workplace as an ongoing deliberate approach to delivering a more consumer-like computing environment that is better able to facilitate innovative and flexible working practices. Put simply, it’s a unified workplace where tech-based solutions and tools allow employees to be productive, creative and engaged at any time, in any place.

But in a Global Software Survey, almost half of all respondents felt that the tools they had access to were too specific to be used effectively. The larger issue? Employees didn’t have a unified access point for the tools they needed. The costs add up when apps go underutilized, data turns nomadic, and new solutions (often expensive ones) are abandoned. It can have crippling effects on productivity, employee engagement, security, and the pace of innovation.

This guide explains how a digital workplace solution can unify existing solutions and third-party applications, and also how it gives people easy access to the information, processes and other people they need to get work done.

Included in this guide:

  • Definition of digital workplace
  • How a digital workplace benefits the whole organization
  • Quantifying the value of a digital workplace


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