Appian for Insurance: Consumer Insurance Privacy

Consumer privacy legislation in the US is a moving target. The California Consumer Privacy Act (CCPA), is set to take effect in January 2020. However, on May 22, 2019, the insurance assembly approved CCPA Amendment AB 981, which includes changes that will incorporate the California Insurance Information and Privacy Protection Act (“IIPPA”) to avoid overlap with CCPA. If approved in its current form it will exempt insurance institutions, agents, and support organizations (insurers) from certain CCPA provisions. In addition, more than 25 other states have introduced and/or fled bill or bill drafts, and it is likely that other states will do the same over time to expand consumer data privacy protections.

Read this Industry Brief to explore how insurance organizations can achieve and sustain compliance while optimizing current operations.



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