Digital Transformation Drives Companies to the Cloud
Infusing communications into business processes is not a simple task, as legacy deployment models for unified communications and the contact center are far too rigid to offer...
Cloud Adoption Keeps Expanding
Cloud technology is quickly becoming the default at companies of all sizes. Nine out of ten companies have already moved at least some of their applications or computing...
Real World Success with Digital Customer Experience
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an...
Digital Transformation: Insight into Getting it Right!
Digital Transformation: Insight into Getting it Right, is research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises...
Watson Masterclass: Customer service & AI Episode 2: Getting started
Now that you’ve proven that AI will meet your business needs, it’s time to get started. You are about to embark on a journey that will transform your business and will...
Expert Assist: An AI solution for selling insurance
In this webinar you’ll learn
Key challenges in insurance sales today
How Watson can help solve those challenges and how to get started
How a leading ASEAN insurer...
Disrupting Procurement with AI
Inefficient contracting can cause firms to lose up to 40% of a deal’s value–but contracting doesn’t have to be inefficient anymore.
Watson can help your procurement...
Infographic: State of Marketing Automation for Agencies
How Agencies Are Leveraging Marketing Automation For Growth
Nearly 90% of agencies say their marketing automation strategy is successful.
Adoption of marketing automation...
Building a Business Case for Social Recognition
In 2018, 60% of companies plan to increase their investment in social recognition technology. Two questions arise: What exactly is social recognition, and why is it so effective...
2019 Employee Engagement Report: The Complacency Effect
Despite disengagement at work, 65% of employees plan to stay in their current jobs.
The results are in! Achievers recently conducted an employee engagement survey and we’re...
