Automate IT Playbook

Supercharge ITSM Playbook: AUTOMATE IT! Stop spinning your wheels on mundane tasks.
IT Teams are spending too much time on mundane, repetitive tasks like resets, onboarding, Active Directory Updates, User/Group Management and more. Automate IT so that IT teams can focus on more strategic goals.

Read the Supercharge ITSM Playbook: AUTOMATE IT!

  • 10 Use Cases from IT leaders detailing how they have successfully automated routine tasks such as onboarding.
  • Get ideas for what to automate so that you can relieve resource drain and improve team morale by removing mundane repetitive tasks.
  • Shift left; see how your peers are migrating users to the self-service model and pairing that with automation.
  • Enterprise integration & automation comes to life; read about organizations that are automating service management and integrating across other systems such as HR and Finance.


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