CRM 101: A Crash Course for Growing Businesses  

Think your business is too small for a customer relationship management (CRM) platform? You may be missing out on a critical tool that can give you an important competitive advantage. In just one hour, our experts will explain exactly how CRM can automate key functions, improve customer service, and help you find more customers. You'll learn the right point to begin using a CRM—and how to get your team to adopt it enthusiastically.

This webinar will cover:

• When it's time to invest in a CRM
• How to choose the right platform
• Clever ways CRM systems can help you sell more

PARTICIPANTS: 

• YiDing Yu, Founder and Chief Executive Officer, Twiage
• Adrian Rosenkranz, Senior Director of Small Business Marketing, Salesforce 
• Jon Gelberg, Executive Editor of Content Strategies, Inc. Media

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