Date: Thursday, September 23, 2021

Time: 2pm ET | 11am PT

Sponsored by:

MAP

IntelligenceBank

During the pandemic, many Credit Union branches closed and members adopted digital banking tools and methods beyond what would have normally occurred. Your members' digital experiences need to be as smooth and reliable as their payment experiences. And it’s not just payments that are going full on digital, it’s the entire banking experience.

The mission of a credit union is to be the ultimate financial partner to its members. This is not only a lofty goal but one that relies on efficient and effective marketing operations. Unfortunately, current state marketing operations may consist of several different systems, manual processes, and a low level of technology, making the member experience feel disjointed at times.

Join this webcast to explore the key challenges facing the CU industry and how to bridge the gap between marketing efficiency and content compliance. Understand the difficulties of compliance and digital processes to deliver reliable and effective marketing operations. You will also learn about:

• Digital tools that will fully complement and accelerate your members’ payment experience, like OmniChannel Account Opening and Conversational Banking.
• Innovations such as disclaimer engines, content risk scores, and marketing compliance reporting.
• Improving your digital assets management and marketing operations.
• Delivering a smooth and reliable end to end automated online digital banking experience to credit union members.

Speakers:

Marcus Bales | Director of Solution Engineering | MAP

Adam Nowiski | SVP, Growth | IntelligenceBank