This comprehensive guidebook takes you through best practices for a strong employee listening strategy throughout the entire employee lifecycle. It includes steps you can take to turn feedback into action and make meaningful change in your organization.

There are many ways to define employee listening but at its core, it refers to how you capture and understand the employee experience. It can also be described as the process of collecting, understanding, and acting on feedback from employees. An effective employee listening strategy involves two important pieces:

• First, it provides employees with a platform to voice their opinions and share their unique insights with the organization.
• Second, it holds the organization accountable to act on these insights to make informed decisions that can benefit the company.

Our vision is to help organizations understand their employees like never before, enabling them to achieve meaningful change in their employee engagement, inspiration, and retention outcomes. We hope this guide helps you achieve the change your company needs to improve the employee experience and, as a result, take advantage of the benefits a highly engaged workforce can provide.