One of the most important marketing changes in 2020 has been the expanding availability of digital devices and channels—web, mobile apps, chatbots, AR/VR, wearables, and more—along with a combination of interaction modalities, including touch, voice, vision, and gesture.

How do you build customer experiences that can adapt and scale to take advantage of these changes? Omnichannel marketing is a key requisite.

Join us to learn:

• The components of a successful omnichannel marketing strategy
• How to build omnichannel experiences that engage your prospects, customers, partners, and employees
• How to quantify the impact of engaging digital experiences on your business
• What the role of the digital experience platform (DXP) is for keeping pace with emerging technologies