After Prevea Health implemented a digital strategy to modernize access to care, patient engagement across its other access channels needed to catch up. Patients who received phone call notifications frequently voiced their demand for change. They couldn’t easily reschedule, cancel, or prepare for their appointments without making an additional call to Prevea’s call center. 

Prevea Health wanted to bridge this gulf in the patient experience with a single solution. DocASAP already powered Prevea’s online appointment scheduling and digital reminders for self-scheduled appointments.Client-branded and mobile-friendly, DocASAP Actionable Reminders support configurable confirmation messages, directions, links to educational materials and digital healthcare forms. 

Download this free case study to learn how to

• Bring all patient reminders under one roof.
• Achieve lower no-show rates.
• Close gaps in care with patient outreach