DocASAP®, a part of Optum, is a complete patient access platform that matches patients to the right provider in the right setting at the right time. We connect consumers to care by accurately matching healthcare needs with the optimal provider. We simplify care delivery workflows with timely access via a digital front door that works across the healthcare ecosystem.

An integrated scheduling experience is a key opportunity to increase access to quality care through a simple digital experience.

Benefits of digital consumer care access​: 

• 24/7 booking access
• 1-3 new patients per provider/month​
• Reduction of no-shows
• Ability to support a more seamless referral process for patients and ensure the necessary follow-up
• Navigation to high-quality, low cost provider to drive better outcome