Gartner Predicts 2018: CRM And Customer Experience
According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets”.
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Scale Your Business With Self-Service
Scale your customer service operations in smart ways, whether you’re moving upmarket or adding products and features. Customer support costs be reduced by 25% or more...
Provide Better Customer Service With Zendesk
Zendesk Support helps you improve relationships with your customers & provide them with a seamless experience. Improve customer satisfaction, increase agent productivity,...
Your Guide to Omnichannel Support
Today’s customers ask questions day and night & want answers immediately. How can you anticipate which channels a customer will need or want and determine whether...
6 Tips for Building a Thriving Help Center
Customers have come to prefer solving their issues & answering their own questions. Customers only seek direct interactions when they unsuccessfully exhaust their self-service...
