How many of your team’s responsibilities do you think you could hand off to a machine?

McKinsey estimates that about half of work could be automated. Imagine how much more work your team could complete with twice as much time, and no dull data entry bogging them down.

Automation has moved from being a luxury to a necessity, with Forrester predicting that it can cut operating costs by up to 90%. With your costs down, automation leaves you with budget to spend on innovation over maintenance.

This guide will take you through:

• What automation is
• What types of business process automation there are
• Why you should be using it in your business
• Methods to let you get started with automation
• How to automate customer success
• How to automate HR
• How to automate customer support

It’s not complex, it’s not scary, and it certainly won’t be putting your team out of a job. Automation is designed to let people produce more work to a higher standard with less effort.