Telehealth is one of a select few industries that's seen benefits from the coronavirus pandemic. Before COVID-19 hit the U.S., virtual care use was growing steadily, but only a small fraction of consumers had tried it. Fast forward to 2020. Almost overnight, telehealth became more of a necessity than a luxury, as a way to minimize potential exposure to COVID-19, ensure patient access to care and allow providers a pathway to recoup valuable revenue from flatlining in-person visits.

INCLUDED IN THIS TRENDLINE:

• Interviews with executives at Teladoc, Amwell and Doctor on Demand
• Telehealth vendors scramble to hire doctors as patient volume soars amid COVID-19
• Patients steadily return to in-person primary care as telehealth plateaus