While working with the .NET Core can be trickier sometimes, working with it can help you to have better and easier authentication for the users. The cookie authentication...
This webcast features a lively interactive discussion on the current state of health plan subrogation, use of internal and external subrogation services, key challenges...
While the steps involved in managing a project have remained the same, the methods are changing significantly. For example, in the past you would make a phone call or send...
Learn to build software more efficiently and productively with the proper balanced approach. In an agile approach, the focus is on speed, not scope. In practical terms,...
Customer service is often an overlooked strategic element in most companies. Although creating great customer experiences is talked about by many, business investments are...
Customer service teams today benefit from automation, AI and machine learning to improve efficiency and effectiveness and an improved customer service experience, at...
The broken promises of chatbots are harming their reputation. In theory, they’re a quick and convenient way for customers to get support when they really need it. However,...
In this eBook guide from Ledgeview Partners, a top-rated business and technology consulting firm that specializes in Sales, Marketing, Customer Service, and CRM solutions...
Consumer standards are moving toward a more cohesive and unified experience across all channels, including a single portal for business and consumer account opening and lending....
Financial Crime is a complex, multi-faceted and ever evolving global issue which has become increasingly sophisticated in nature. FinCrime Global (formerly FinCrime World...