With the shift to value-based care, health systems and medical providers need to rethink their care and engagement models to stay competitive. Digital patient engagement and digital care coordination are two strategies that healthcare providers can employ to facilitate patient-centric care and value-based care.

Before implementing any digital engagement solution, it is crucial to understand how specific communication preferences may differ within different age groups 
in a patient population. According to our survey, younger consumers prefer receiving emails or texts for appointment reminders, while older consumers want 
a phone call. However, both younger and older patients prefer to receive post-appointment communications digitally. 

Download this Ebook to learn more about Digital Engagement Approch:

• A vision for patient-centric care, and where providers are falling short.
• Best practices for how providers can communicate and engage with each generation.
• How to enable care coordination for better outcomes.
• Recommendations to implement to support value-based care initiatives.