Be Your Customer’s Hero: Summarized by Get Abstract
In 82 information-packed, short chapters, consultant Adam Toporek expertly details the inside route to heroic customer service. In this very useful handbook for service providers,...
Fail Fast or Win Big: Summarized by Get Abstract
One of four new businesses fails in the first year, so entrepreneurs undertaking a start-up must know what they are doing. Bernhard Schroeder, the acclaimed director of the...
State of the Union: E-Commerce Page Speed & Web Performance
Online consumer expectations have not changed: Shoppers expect retail pages to load in 3 seconds or less, yet many retail websites fail to deliver this.The good news is that...
The Hidden Leader: Summarized by Get Abstract
Many strong leaders work amid the ranks of your regular employees. Though such “hidden leaders” have little “positional power,” they prove that they...
Branding is for Cows. Belonging is for People.
Branding, by definition, is about imprinting our identity onto others. Traditionally, it’s been about telling people, “if you want to fit in, first you must buy...
Be Your Customer’s Hero: Summarized by Get Abstract
In 82 information-packed, short chapters, consultant Adam Toporek expertly details the inside route to heroic customer service. In this very useful handbook for service providers,...
Mobile E-Commerce Performance: 2014 State of the Union
Delivering a fast mobile experience has never been more crucial! Two out of three mobile users expect pages to load in 4 seconds or less.Radware tested mobile load times for...
A World Gone Social: Summarized by Get Abstract
Companies and executives must adapt to social media to move ahead in today’s world. Internet entrepreneurs and social media experts Mark Babbitt and Ted Coiné...
Stress Less. Achieve More.: Summarized by Get Abstract
Psychotherapist and aikido practitioner Aimee Bernstein teaches how to make pressure your friend. Stress can feel like an oppressive burden, but you can transform it into...
Branding is for Cows. Belonging is for People.
Branding, by definition, is about imprinting our identity onto others. Traditionally, it’s been about telling people, “if you want to fit in, first you must buy...
