Core Operations Modernization in the Global Insurance Industry
Many insurers are still failing to deliver the products, services and customer experience demanded by new generations of customers. In this report, Ovum assesses the true...
The Future of Financial Planning and Analysis for Financial Services
In a global survey of senior finance executives conducted in May 2015, CFO Research collected responses from finance executives working in the financial services sector (including...
How Mobile is Transforming Insurance – From Protector to Partner
Mobile “anytime, anywhere” interactions are enabling new intimacy in the insurer-policyholder relationship. This report sponsored by SAP explores how insurers can become...
Integrating Risk and Finance – The Banker Interview
The Banker's editor, Brian Caplen, talks to Falk Rieker, SAP's global head of IBU banking, and Mike Russo, senior financial services solutions principal, about data management...
The Customer Engagement Imperative for Financial Services
Insurance and Banking have historically been sellers' markets, but times and customer expectations have changed. The past decade has seen the industry transform into one where...
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable...
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their...
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable...
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their...
Modernize Your B2B Payment Processing
AribaPay relieves organizations of administrative hassles and the handling of sensitive information, while providing all the information and visibility needed to be sure...
