How Mobile is Transforming Insurance – From Protector to Partner
Integrating Risk and Finance – The Banker Interview
The Banker’s editor, Brian Caplen, talks to Falk Rieker, SAP’s global head of IBU banking, and Mike Russo, senior financial services solutions principal, about data management issues from a finance, risk and regulatory compliance perspective.Request Free!
The Customer Engagement Imperative for Financial Services
Insurance and Banking have historically been sellers’ markets, but times and customer expectations have changed. The past decade has seen the industry transform into one where the customer wields substantially more power. Organizations seeking to remai…
Integrating Risk and Finance – The Banker Interview
The Banker’s editor, Brian Caplen, talks to Falk Rieker, SAP’s global head of IBU banking, and Mike Russo, senior financial services solutions principal, about data management issues from a finance, risk and regulatory compliance perspective.Request Free!
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…



