Core Operations Modernization in the Global Insurance Industry
Many insurers are still failing to deliver the products, services and customer experience demanded by new generations of customers. In this report, Ovum assesses the true state of core modernization in the global insurance industry, the strategies bein…
The Future of Financial Planning and Analysis for Financial Services
How Mobile is Transforming Insurance – From Protector to Partner
Integrating Risk and Finance – The Banker Interview
The Banker’s editor, Brian Caplen, talks to Falk Rieker, SAP’s global head of IBU banking, and Mike Russo, senior financial services solutions principal, about data management issues from a finance, risk and regulatory compliance perspective.Request Free!
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…
Experience Orchestration for Banks
Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Offer Management in Banking : What your customer wants
Many retail banks are looking at how they can better leverage the wealth of data they have on customers to create a different model of retail banking that adds sustainable value to their customer relationships.Customers, too, are looking for a more per…



