Featuring Doug Kaplan, Director of Customer Success at InfoArmor. As cloud computing technology continues to advance and gain traction in the marketplace, one area of extreme growth is the migration to a cloud contact center. The cloud certainly provides numerous benefits, including cost, scale and agility advantages. Yet, not all businesses are ready to cut ties with their current solution and move to the cloud. Reasons might vary; ranging from timing, budget, or even a general lack of corporate buy-in. We'll be highlighting InfoArmor, a solution provider for identity protection software, who recently made the move to a cloud contact center to support their advanced threat protection services offered to their large user base in the cloud. Join InfoArmor and Genesys to hear:
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