Customer expectations for a seamless shopping experience are higher than ever, despite the additional supply chain challenges that came with a global pandemic. That elevated customer experience [CX] extends to fulfillment, an often under-used opportunity to personalize the customer experience with everything from preference and inventory-aware free samples to hand-written notes. 

In addition, many luxury, beauty and wellness brands struggle to maintain the accurate inventory visibility critical to manage SKUs across channels and locations, and to support their complex kitting and customization requirements. Traditional fulfillment approaches are often unable to satisfy these exacting needs.  In this webinar, experts will explore how to deliver an exceptional fulfillment experience by:

• Accessing solutions to calibrate inventory more precisely across channels
• Better managing backorders/presales and kitting/custom assortments
• Ensuring higher service levels and advanced capabilities from your fulfillment partner