by Knowledge Hub Media /
Comments Off on What the Future Holds for CX Organizations
We looked into our crystal ball (and surveyed over 100 CX professionals) to predict what’s next in CX
With 79% of CX professionals believing the role of customer service...
by Knowledge Hub Media /
Comments Off on How COVID-19 Changed Sales – 6 Trends to Watch for in 2021 and Beyond
COVID-19 has changed the way sales happen, and its effects are here to stay.
Strategies that brought thousands of dollars in sales in 2019 might not generate a single dollar...
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