Conversations on Incentive Compensation
The changing role of finance in pay for performance : This white paper discusses why finance should play a more central role to work effectively with sales to manage compensation. …
2015 CSO Insights Key Trends Report on Sales Compensation
Read the 7th annual Sales Compensation and Performance Management Key Trends Analysis by CSO Insights. As part of this research, over 250 companies world-wide were surveyed, with over 70 sales …
Safely Satisfy Your Enterprise Android Sweet Tooth
Android has long ruled the consumer market. Now, the latest security advancements from Google and device manufacturers, and support for Android by leading enterprise mobility management (EMM) solution providers, are …
Best Practices for Mobile Application Lifecycle Management
Today, mobile devices are full-fledged business tools. Building on mobile device management (MDM) and mobile application management (MAM), organizations are increasingly developing their own enterprise apps for specific job tasks …
The Productivity Transformation
This white paper explores the rapid workplace productivity transformation of securing enterprise content so employees can use smartphones and tablets to run their business from the palms of their hands. …
Addressing NIST and DOD Requirements for Mobile Device Management (MDM)
Mobile devices, particularly smartphones, are exceptionally vulnerable to security breaches. They are easily lost, are filled with unknown applications, communicate over untrusted networks, and are often purchased by users without …
TSIA 2016 State of Customer Success
Customer success as a corporate practice and organizational entity continues to spread at a rapid pace across the technology industry. The TSIA 2015 Customer Success Baseline Survey showed that it …
IDC Spotlight on Remote Support with Dell & Dover Financial
IDC recently spent time with two customers of clientless remote software, Dell and Dover Federal Credit Union, who spoke about the importance of security, feature sets and the strong relationships …
Remote IT Support Services – Lending a Helping Hand to IT Help Desk Staff
The pace of technology change in today’s workplace affects everyone, from the CEO to the plant worker. But no one may be more affected that the help desk professional, who …
Revolutionizing Support Interactions with Video
There are inherent limitations in traditional assisted support models. While support employees may be well trained, highly technical, empathetic, and have strong communication skills, they still are limited by the …
