Looking at collective BoldChat customer data, the 3rd edition of the Live Chat Performance Benchmarks report highlights statistics related to live chat usage, including new findings related to comparisons between …
Companies using live chat as part of customer interactions enjoy superior results than those who don’t. These results span cost reduction, revenue growth, and most importantly, customer satisfaction. This Aberdeen …
We’re losing the war! Today’s security threats bypass enterprise defenses and remain undetected for far too long. Read the 2016 Cyberthreat Defense Report and find out how your defense posture …
Data centric audit and protection (DCAP) solutions combine an extensive set of data security and audit functionality with the ability to eliminate disparate silos. Read this paper to learn: How …
Failure to safeguard your databases that store sensitive data, inlcuding Big Data technologies, can cripple your operations, result in regulatory violations, and destroy your business. Read this paper to understand …
Hackers and malicious insiders view cloud file sharing services like Box, Dropbox, OneDrive, and Google Drive, as potential treasure troves when it comes to data exfiltration. You need the ability …
Applications are at the core of every digital transformation, and the choice of whether to move these applications to the cloud is no longer a choice at all. This 451 …
Applications are fundamental to your digital transformation and the strategic evolution of your business. As you seek to achieve your application innovation mandates, you will increasingly need application-focused cloud services …
Today, “there’s an app for that” can be an answer to just about any question and an approach to every task. Can the same be said of today’s way of …
Over 70% of businesses will implement bimodal IT and restructure their sourcing portfolio to cope with rapid digital business innovation. Read the Gartner Report to learn the three steps sourcing …
