Best Practices to Gain Salesforce User Adoption
Gaining high and continuous user adoption is critical for any technology implementation, but how you gain user adoption varies among different systems, businesses,...
It’s Time to Ditch Your Email Service Provider: Why a Robust Customer Marketing Platform is the Solution Super Senders Need
Data lag and inaccessibility is killing personalization. Costs keep climbing as they nickel-and-dime you to death. And when you have a problem, customer service is practically...
Best Practices to Drive Microsoft Dynamics 365 User Adoption
While achieving high and continuous CRM user adoption is important for every unique system, there are also unique ways to gain user adoption according to the technology...
Cognitive Search for Insurance
Leading insurance companies are submerged with data. But, what’s the point of drowning in data while starving for information? With an AI-powered engine by your side,...
Cognitive Search for Life Sciences & Pharmaceuticals
The life science industry and pharmaceutical companies accumulate an extensive amount of data over years of medical innovations, drug development, approval process, and pharmacovigilance....
Winning with Cognitive Search: The Kronos Digital Transformation Journey
As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers...
Search-Aided Bots: The New Customer Service Aficionados
While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations...
Kronos Transforms Customer Support & Self-Service Experience with SearchUnify
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated...
It’s Time to Ditch Your Email Service Provider: Why a Robust Customer Marketing Platform is the Solution Super Senders Need
Data lag and inaccessibility is killing personalization. Costs keep climbing as they nickel-and-dime you to death. And when you have a problem, customer service is practically...
10 Key Considerations for Evaluating a Cognitive Search Solution
Let’s face it, we live in an era where information is barely a search away. Internet search engines have made people accustomed to finding relevant results instantly....
