Insurance companies have always struggled with how to engage their customers. Communication strategies often lack coordination inside the organization, with objectives from different departments resulting in conflicting customer messagin…
In October and November 2021, we surveyed more than 7’000 employees from organizations around the globe and asked them how they are experiencing today’s working conditions. The data and insights are revealing, including the urgent need t…
The EU’s General Data Protection Regulation (GDPR) is often cited as the world’s toughest data protection law. South Africa’s Protection of Personal Information Act (POPIA) is similar to the GDPR in many ways. Both laws provide rules and prin…
The EU General Data Protection Regulation (GDPR) is widely seen as the gold standard for data protection worldwide. While EU law has clearly inspired South Africa’s Protection of Personal Information Act (POPIA), there are some crucial diffe…
In October and November 2021, we surveyed more than 7’000 employees from organizations around the globe and asked them how they are experiencing today’s working conditions. The data and insights are revealing, including the urgent need t…
The EU’s General Data Protection Regulation (GDPR) is often cited as the world’s toughest data protection law. South Africa’s Protection of Personal Information Act (POPIA) is similar to the GDPR in many ways. Both laws provide rules and prin…
The EU General Data Protection Regulation (GDPR) is widely seen as the gold standard for data protection worldwide. While EU law has clearly inspired South Africa’s Protection of Personal Information Act (POPIA), there are some crucial diffe…
Insurance companies have always struggled with how to engage their customers. Communication strategies often lack coordination inside the organization, with objectives from different departments resulting in conflicting customer messagin…
In today’s digital age, the traditional sales funnel—marketing at the top, sales in the middle, customer service at the bottom—is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems…
In today’s digital age, the traditional sales funnel—marketing at the top, sales in the middle, customer service at the bottom—is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems…
