LawyerIQ is a comprehensive digital content hub and education resource for contingency fee law firms. This first-of-its-kind online destination is intended to be a "go-to" business management resource for law firm owners and their management …
In order to tackle these challenges, the Australian Cyber Security Center (ACSC) recommends implementing the Essential Eight, a cybersecurity framework that cites eight security measures organizations can implement to mitigate cyberthrea…
Large language models (LLMs) and generative artificial intelligence (GenAI) are increasingly used in contact centers to enhance customer service, streamline operations, and increase efficiency. GenAI allows companies to quickly build, deploy, and scale…
Dynamic contact center operations are swiftly becoming standard. Early adopters are already transforming customer service using artificial intelligence (AI) to deliver the fast, streamlined, human-centric interactions that customers demand. Watch th…
Resolve messy identity data and enhance your customer’s experience by consolidating customer data from different sources into a single profile. Be able to identify bad actors who might use different identities to mask their activities and implement eff…
Dynamic contact center operations are swiftly becoming standard. Early adopters are already transforming customer service using artificial intelligence (AI) to deliver the fast, streamlined, human-centric interactions that customers demand. Watch th…
The market is continuing through a hardening period, impacting pricing, coverage availability, renewals and underwriting trends. The uncertainty is influencing renewals for all industries and lines of coverage. Don’t be caught unprepared for thes…
Resolve messy identity data and enhance your customer’s experience by consolidating customer data from different sources into a single profile. Be able to identify bad actors who might use different identities to mask their activities and implement eff…
Large language models (LLMs) and generative artificial intelligence (GenAI) are increasingly used in contact centers to enhance customer service, streamline operations, and increase efficiency. GenAI allows companies to quickly build, deploy, and scale…
The market is continuing through a hardening period, impacting pricing, coverage availability, renewals and underwriting trends. The uncertainty is influencing renewals for all industries and lines of coverage. Don’t be caught unprepared for thes…
